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AccountUpdated 10/15/2026

How to Delete Your Account and Data

How to Delete Your Account and Data

ParentSEE gives you full control over your data. You can delete one child's data, remove a child, or delete your whole account at any time.

Deleting one child's data

Delete Data removes all of this child's activity, screen time, alerts and insights. The child's profile and their devices' connection to ParentSEE stay, so monitoring continues.

What goes:

  • The websites and apps they used, and their screen time

  • Their alerts, and the record of alert emails and notifications we sent you about them

  • Their weekly insights, and your Helpful / Not for us feedback on them

    • What stays:

  • The child's name, age and colour

  • Their devices' connection to ParentSEE, so you don't have to set them up again

    • Where:

  • On the website: Settings → Account, then Delete Data next to the child under Child Data.

  • In the app: Settings → Data & Privacy, then Delete Data next to the child.

    • It happens all at once: if anything can't be deleted, nothing is deleted and you are told, so you can try again.

    Removing a child

    Removing a child deletes the child, with all of their activity, screen time, alerts and insights. Their devices are disconnected from ParentSEE and stop reporting. To stop the device sending anything at all, also remove ParentSEE from it.

  • On the website: Settings → Children & Devices, then the trash icon next to the child's name.

  • In the app: Settings, then the ✕ next to the child's name.

    • Removing a device

    On the website: Settings → Children & Devices, then the trash icon next to the device. The device stops reporting.

    Deleting your account

    Deleting your account permanently removes your account and everything in it:

  • Your parent account and profile

  • All children you've added, and all of their data listed above

  • All devices and their connections

  • Your alert settings, family sharing, and support tickets

    • From the mobile app

  • Open ParentSEE → Settings → Data & Privacy → Delete Account

  • Confirm (requires two-step confirmation)

    • From the web dashboard

  • Sign in at parentsee.com → Settings → Account → Delete Account

  • Type DELETE to confirm

    • By email

    Send a request to support@parentsee.com from your account email. We'll process it within 7 business days.

    What happens after deletion

    All personal data is permanently removed. We retain a minimal, anonymized audit record of the consent transaction for 6 years as required by children's privacy laws. This record contains no direct identifiers and is used solely for regulatory compliance.

    Questions?

    Contact us at support@parentsee.com.

    How to Delete Your Account and Data · ParentSEE Support