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BillingUpdated 10/15/2026

How billing, trials, and cancelling work

How billing, trials, and cancelling work

ParentSEE is $4.99 a month or $39.99 a year. One subscription covers your whole family: every child, every device, and a co-parent you invite. ParentSEE is available in the United States.

The free trial

When you subscribe on parentsee.com, your first subscription starts with a 14-day free trial.

  • A credit card is required to start the trial. It is used to verify your identity, as federal children's privacy law (COPPA) requires.

  • Nothing is charged during the trial. When it ends, your plan renews automatically at the price you chose, unless you cancel first.

  • One trial per account. If you have had a ParentSEE trial before, a new subscription is charged when you subscribe.

  • Some promo codes give a longer trial. They are for new customers.

    • If you subscribe in the ParentSEE app on iPhone, Apple handles the payment. The subscribe screen shows whether a free trial is offered before you confirm.

    Cancelling

    You can cancel at any time. Where you cancel depends on where you subscribed.

    You subscribed on parentsee.com:

  • On the website, open Settings → Account, then click Manage billing in the Billing card. This opens our billing portal, where you can cancel, update your card, or see your invoices.

  • In the app, open Settings and tap Manage Billing under Billing. It opens the same portal.

    • You subscribed through the App Store:

  • On the website, open Settings → Account, then click Manage in your Apple account in the Billing card.

  • In the app, open Settings and tap Manage Subscription under Billing.

    • Both open your Apple subscriptions, where you cancel.

    You subscribed through Google Play: on the website, open Settings → Account, then click Manage in Google Play in the Billing card.

    What happens when you cancel

  • Your subscription stops renewing. Monitoring continues until the end of the period you have already paid for.

  • If you subscribed on parentsee.com, the Billing card in Settings → Account shows the day it ends.

  • When that period ends, monitoring stops and no new activity is recorded.

  • Activity already recorded is deleted on the usual schedule, 90 days after it was recorded.

  • To start again, sign in at parentsee.com and follow the steps on the Monitoring has stopped page.

    • Refunds

    We do not offer partial refunds for subscriptions bought on our website. If you cancel partway through a period, you keep access until the end of it. Refunds for purchases made through the App Store or Google Play are handled by Apple or Google under their refund policies.

    If a payment fails

    Monitoring stays on while the payment is retried, and we email you to let you know.

    Still need help?

    Contact our support team or email support@parentsee.com.